Privacy Policy

Last Updated: October 14, 2025

FitD.rip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform that connects fashion stylists with clients seeking personalized style advice.

1. Information We Collect

Account Information

  • Name and email address
  • Profile information (bio, profile photo, style preferences)
  • Account credentials
  • Communication preferences

Consultation Information

  • Photos and videos you submit for style consultations
  • Body measurements and sizing information
  • Style preferences and requirements
  • Inspiration images and reference materials
  • Messages between clients and stylists

Payment Information

  • Payment card details (processed and stored securely by Stripe)
  • Billing address
  • Transaction history
  • For consultants: Stripe Connect account information including tax details and banking information (stored by Stripe)

Usage Information

  • Device information and IP address
  • Browser type and operating system
  • Pages viewed and features used
  • Referral sources
  • Analytics data about platform usage

2. How We Use Your Information

We use the information we collect to:

  • Facilitate styling consultations between clients and consultants
  • Process payments through our payment processor, Stripe
  • Calculate and collect our 20% platform fee on consultations and tips
  • Transfer earnings to consultants via Stripe Connect
  • Generate AI try-on visualizations for clothing recommendations
  • Track affiliate purchases through SkimLinks for commission
  • Send consultation notifications and updates
  • Improve our platform and develop new features
  • Respond to customer support inquiries
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Payment Processing

We use Stripe as our payment processor for all financial transactions on FitD.rip. This includes:

  • Client Payments: All consultation fees and tips are processed through Stripe's secure payment infrastructure
  • Consultant Payouts: We use Stripe Connect Express to manage consultant accounts and process payouts
  • Security: Your payment card information is transmitted directly to Stripe and is never stored on our servers
  • Platform Fees: We retain a 20% commission on all consultations and tips, with the remaining 80% transferred to consultants

For more information about Stripe's privacy practices, please visit Stripe's Privacy Policy.

4. Information Sharing

We share your information in the following circumstances:

With Stylists/Consultants

When you book a consultation, we share your submitted photos, style preferences, and consultation details with your chosen stylist to provide the service.

With Service Providers

  • Stripe: For payment processing and consultant payouts
  • SkimLinks: For affiliate link tracking and commission processing
  • AI Services: For generating try-on visualizations (images are processed but not stored by these services)
  • Cloud Storage Providers: For secure storage of consultation materials
  • Analytics Providers: For understanding platform usage patterns

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Encrypted storage for sensitive information
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • PCI-compliant payment processing through Stripe

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account Information: Retained while your account is active and for a reasonable period thereafter
  • Consultation Data: Retained for 90 days after consultation completion for quality assurance
  • Transaction Records: Retained for 7 years for tax and legal compliance
  • Communications: Retained for 1 year or as required for dispute resolution

7. Your Rights and Choices

Access and Portability

You can access and download your personal information through your account settings.

Correction

You can update your account information at any time through your profile settings.

Deletion

You can request deletion of your account and personal information by contacting support. Some information may be retained as required by law.

Marketing Communications

You can opt out of marketing emails through the unsubscribe link in any marketing message or through your account settings.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).

8. Consultant-Specific Privacy Information

If you're a consultant on FitD.rip, we collect additional information:

  • Tax identification information for payment processing
  • Banking details through Stripe Connect for payouts
  • Professional credentials and portfolio materials
  • Earnings history and payout records
  • Client reviews and ratings

This information is necessary to facilitate payments, comply with tax regulations, and maintain the quality of our platform.

9. Children's Privacy

FitD.rip is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using FitD.rip, you consent to the transfer of your information to these countries.

11. Third-Party Links

Our platform may contain links to third-party websites, including affiliate shopping links through SkimLinks. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of FitD.rip after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

FitD.rip
Email: privacy@fitd.rip

14. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal information under the following legal bases:

  • Contract: Processing necessary to provide our services
  • Legitimate Interests: Processing for business operations, fraud prevention, and platform improvement
  • Consent: Processing for marketing communications where consent is required
  • Legal Obligations: Processing necessary to comply with laws and regulations